Payments, Packages & Contracts
Everything about packages, prices, contracts, invoices, credit, and payment methods.
- Which packages are available?
- Do I need a package?
- What's included in the price list?
- Does every release cost extra?
- Can I pay monthly or yearly?
- How do I book a package?
- Can I switch my package?
- Is VAT charged?
- When do I need a contract?
- How long does my contract run?
- How do I cancel my contract?
- What notice period applies?
- Can I withdraw my cancellation?
- What happens after the contract ends?
- Where can I find my invoices?
- Why do I need billing details?
- What happens if I don't pay an invoice on time?
- What is a credit note?
- How can I pay?
- Can I save a card for automatic payments?
- Is my card data safe?
- How do I change or remove my card?
- What is credit?
- How do I top up my credit?
- How do I pay with credit?
- Can I have my balance paid out?
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