Why isn't my discount code working?

The most common reasons:

1. The code doesn't apply to what you're currently buying, for example a package code for an add-on service for your release.
2. The code isn't valid yet or has already expired.
3. The code has already been redeemed as many times as allowed, either in total or per person.
4. The code is only intended for a specific account.
5. The code was typed incorrectly. Watch out for spaces at the beginning or end.

The message you see when redeeming tells you which reason applies.